If you have come across scratch cards in shops or online, you may have questions about when they can be purchased and how winnings are claimed. In the UK, there are clear regulations governing the purchase and redemption of scratch cards, which it can be useful to understand.
Being aware of the guidelines around buying and claiming prizes can help you navigate the process more easily. This article outlines the key information on purchasing and redeeming scratch cards both in physical retail locations and online.
Shop Opening Times for Scratch Cards
Scratch cards are available in supermarkets, newsagents, and convenience stores throughout the UK. The times when you can purchase them are generally linked to the opening hours of these shops, which often range from early morning until late evening. Some larger supermarkets may have different opening times.
A key national rule prohibits the sale of National Lottery products, including scratch cards, between midnight and 6am. This restriction applies throughout the UK regardless of store opening hours.
If you appear to be under 25, staff may ask to see identification to verify you are at least 18 years old. Carrying valid proof of age can be useful when buying scratch cards.
Online Options for Buying Scratch Cards
Digital scratch cards are available on licensed UK websites, including the official National Lottery site and other platforms regulated by the UK Gambling Commission. These sites require users to be 18 or older and typically carry out age and identity verification when registering an account.
Online scratch cards use a Random Number Generator (RNG) to determine results fairly. Prices for these games vary, generally starting from around £0.25 and going up to £5 or more. Each site provides information about the game rules, prize amounts, and payout methods.
When winnings are made, they are credited to the player’s online account. Users can choose to withdraw these funds or use them to participate in other games. It could be helpful to review the terms and conditions on each website for details about withdrawal processes and timeframes.
How Late Can You Cash In a Scratch Card?
Prizes from scratch cards purchased in shops can be claimed during the retailer’s opening hours. Most stores are able to pay prizes up to £100 at the counter, while some may pay up to £500 depending on their policy and available cash.
If you try to claim a prize outside of store hours, you will need to wait until the shop reopens. For prizes over £500, or if you prefer not to visit a store, claims can be made by post or through the National Lottery.
Postal claims require sending the original scratch card along with a completed claim form. The National Lottery allows up to 180 days from the game’s official close date to make a claim. Current closing dates can be checked on the National Lottery website.
For online scratch cards, winnings are credited to your account immediately. Larger prizes may require additional verification steps, which are outlined by each website.
Expiry Dates on Scratch Card Prizes
Scratch card prizes must be claimed within 180 days of the official end date of the game. It is important to check this date, which can often be found on the National Lottery website or on the packaging in shops.
If a prize is not claimed within this period, the funds usually contribute to National Lottery good causes across the UK.
The same expiry rules apply to online scratch cards. Information about claim deadlines and procedures is available in your account or within the game rules on each website.
Where to Redeem Winning Scratch Cards
For scratch cards purchased in shops, smaller prizes can often be redeemed immediately at the till, usually up to £100, or up to £500 if the retailer’s policy allows. For larger amounts, claims must be made by post or by contacting National Lottery customer service.
Claim forms are available from participating retailers or can be downloaded online. It is important to keep the original card and follow the claim instructions carefully. Prizes of £50,000 or more usually require arranging a meeting with the National Lottery.
If you win on an online scratch card, winnings will appear in your account. Larger prizes may involve additional identity checks before withdrawal. Each operator provides information about their withdrawal process.
